Shipping

  1. Delivery time:
    The estimated delivery time is 3-5 working days, unless otherwise stated in the item description. The working days of Liberty Music Merchandising are Monday to Friday. This does not apply to statutory holidays in Germany and the respective federal states. Orders are not processed on Saturdays and Sundays. Within Germany, the parcels are send with the Deutsche Post AG and DHL.
    The parcel leaves the warehouse as soon as all items of one order are available in stock, the customer is informed about eventual delays immediately.
  2. Special provisions in case of advance payment:
    The estimated delivery time from the transfer by the customer is 5 working days. The working days described above apply. The Liberty Music Merchandising GmbH has no influence on the transfer time by the bank or credit institution. Within Germany, the parcels are send with Deutsche Post AG and DHL.
  3. Notes for deliveries abroad:
    The estimated delivery time abroad (not Germany) is 14 working days. The working days described above apply. Please note that the Liberty Music Merchandising GmbH has no influence on any delays caused by customs, other authorities or foreign mail carriers.
  4. Right of withdrawal:
    If we are not responsible for a permanent delivery hindrance (force majeure or non-delivery by our presuppliers despite timely, congruent hedging transaction), we have the right to withdraw from an already concluded contract to that extend. In this case, we will inform the customer immediately and refund any payments made.
  5. All deliveries are subject to retention of title, insofar as such an instrument can be agreed in the country of destination of the sale.

Shipping-Costs (effective from 1st February 2019):

 in Germany 5,90 €   
 to Austria 12,00 €   
 to Switzerland 18,00 €   
in all other countries from the EU and EFTA 16,00 €   
in all other countries outside the EU and EFTA 22,00 €   

 

When shipping to countries outside the EU, the customer bears all possible customs duties and any export and import charges.